Privacy Policy

1. Information We Collect

We may collect information you choose to share with us, including:

• Your name
• Your business name
• Your email address
• Your phone number
• Your website or social media links
• Your project details
• Your preferred call time
• Notes, messages, or files you send to us
• Payment or billing details when you purchase a service

We may also collect basic website data, such as:

• Pages you visit
• Links you click
• Form submissions
• Device and browser type
• General location data
• Referral source
• Website activity used for analytics or improvement

2. How We Use Your Information

We use your information to:

• Respond to your questions
• Book walkthrough calls or consultations
• Build and manage your website, CRM, landing page, or digital system
• Send project updates
• Send appointment reminders
• Follow up about services you requested
• Improve our website and client experience
• Process payments
• Maintain records for business, tax, or legal purposes
• Send marketing messages only when allowed by law or when you have opted in

We do not sell your personal information.

3. Calls, Text Messages, and Email

When you submit your phone number or request a service, you may receive calls, emails, or text messages from Call Raza related to your inquiry, appointment, project, or account.

Message frequency may vary.

Message and data rates may apply.

You can opt out of text messages at any time by replying STOP. You may reply HELP for help.

Opting out of marketing messages does not stop important service-related messages, such as active project updates, billing notices, or appointment details.

4. Forms and CRM Data

Call Raza may use forms, calendars, automations, and CRM tools to collect and organize your information. This helps us track leads, manage projects, send follow-ups, and provide better service.

Your information may be stored in third-party tools used to operate the business. These tools may include website platforms, CRM systems, calendar tools, payment processors, email platforms, SMS providers, analytics tools, and file storage services.

We only use these tools to run the business and provide services.

5. Payments

If you purchase a service from Call Raza, payment information may be collected and processed by a secure third-party payment provider.

Call Raza does not store full credit card numbers on its own servers.

6. Cookies and Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the site.

These tools may help us:

• Measure website traffic
• Improve page performance
• Understand which offers people are interested in
• Retarget visitors with relevant ads
• Improve the client experience

You can control cookies through your browser settings.

7. How We Share Information

We may share your information only when needed to operate the business or provide services.

This may include sharing information with:

• CRM and automation platforms
• Website hosting providers
• Payment processors
• Email and SMS providers
• Calendar and booking tools
• Contractors or team members helping with your project
• Legal, tax, or compliance professionals when needed

We do not sell your personal information.

We do not share your SMS opt-in data or consent with third parties for their own marketing purposes.

8. How We Protect Your Information

We take reasonable steps to protect your information from loss, misuse, unauthorized access, or disclosure.

No website, platform, or online system can be guaranteed 100% secure. You share information at your own risk.

9. How Long We Keep Information

We keep your information only as long as needed to:

• Provide services
• Maintain business records
• Meet legal or tax requirements
• Resolve disputes
• Improve our services
• Continue a client relationship

You may ask us to delete or update your information, unless we need to keep it for legal, billing, tax, security, or legitimate business reasons.

10. Your Choices

You may contact us to:

• Request access to your information
• Update your information
• Ask us to delete your information
• Opt out of marketing emails
• Opt out of text messages
• Ask questions about how your information is used

To opt out of text messages, reply STOP.

To opt out of emails, use the unsubscribe link if available or contact us directly.

11. Children’s Privacy

Call Raza does not knowingly collect personal information from children under 13.

If we learn that we collected information from a child under 13, we will delete it as soon as possible.

12. Links to Other Websites

Our website may link to third-party websites, platforms, or tools.

We are not responsible for the privacy practices, content, or security of those third-party websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

When we update it, we will change the “Last Updated” date at the top of this page.

Your continued use of the website or services means you accept the updated policy.

14. Contact Us

For privacy questions or requests, contact Call Raza at:

Email: raza@hey.com
Website: callraza.com